Terms Of Services

Overview

Welcome to [DiamondOnline.Shop]!
By accessing or purchasing from our website (the “Site”), you agree to be bound by the following terms and conditions (“Terms of Service”).
These Terms apply to all users of the site, including customers, visitors, and content contributors.
Please read them carefully before using our website.

2. Online Store Terms

By agreeing to these Terms of Service:

  • You confirm that you are at least the age of majority in your region.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any malware, viruses, or code of a destructive nature.

  • Any breach of these terms will result in immediate termination of your account or services.

3. Products & Descriptions

We take great care to ensure that all jewellery items are described and photographed accurately.
However, please note:

  • Slight variations in colour, weight, or gemstone shade may occur due to lighting and natural differences.

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue any product at any time.

4. Pricing & Payment

  • All prices are listed in [your local currency, e.g., PKR/USD] and include applicable taxes (unless otherwise stated).

  • We reserve the right to modify prices at any time without prior notice.

  • Payments must be made via the approved payment methods displayed at checkout.

  • We are not responsible for delays or cancellations caused by payment processor issues.

5. Shipping & Delivery

  • Orders are processed within [3-5] business days after confirmation.

  • Delivery time may vary based on your location and courier partner.

  • We are not responsible for shipping delays caused by courier companies, customs, or natural events.

  • Customers are responsible for providing accurate shipping information.

6. Return & Refund Policy

Our Refund Policy governs all returns and refunds.
You can view the full policy here or under the Refund Policy page on our site.

7. Custom Orders

  • Custom or personalized jewellery (engraving, name designs, made-to-order) is non-refundable once confirmed.

  • Design approval is the customer’s responsibility.

  • Production times may vary depending on design complexity and material availability.

8. Accuracy of Information

We do our best to ensure the information on our website is accurate.
However, we are not responsible for typographical errors, outdated information, or inaccuracies in product listings.
We reserve the right to correct any errors or omissions and to update information at any time.

9. Intellectual Property

All content on this site—including logos, images, product designs, and text—is the property of [DiamondOnline.Shop] and protected by copyright law.
You may not reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • We do not guarantee that the quality of jewellery, services, or information purchased by you will meet your exact expectations.

  • You agree that your use of our products and website is at your sole risk.